Terms of Service

1. Acceptance of Terms

By accessing and using the Genuine Food Exchange website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Genuine Food Exchange is a digital marketplace that connects local food producers with consumers seeking authentic, sustainably sourced food products. We facilitate communication and transactions between verified producers and customers.

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account

4. Producer Verification

All food producers on our platform undergo a verification process to ensure authenticity and quality standards. This includes:

• Business license verification
• Food safety certification review
• Sustainability practice assessment
• Quality standards compliance

5. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit unlawful activity
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information

6. Payment and Transactions

Genuine Food Exchange facilitates transactions between buyers and sellers. We may charge service fees for successful transactions. All payment processing is handled securely through third-party payment processors.

7. Product Quality and Returns

While we verify our producers, product quality and satisfaction are primarily the responsibility of individual producers. Return and refund policies are established by each producer and communicated clearly to buyers.

8. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Genuine Food Exchange and its licensors. The service is protected by copyright, trademark, and other laws.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

10. Limitation of Liability

In no event shall Genuine Food Exchange, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Genuine Food Exchange operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our website contact form or at the address provided on our main website.